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Account and Subscription Knowledge Base

Manage your account and subscriptions with ease. This section provides answers to common questions about creating and updating your account, managing subscriptions, adjusting billing preferences, pausing or canceling orders, and troubleshooting login

How do I make changes to my subscription?

Our goal is to make life a little easier.  You can modify your subscription here. For example, if you find yourself with too many lozenges, you can skip months. You're in control. Manage your Rebalance subscription. Managing Your Subscription:. We ge

How do I reset my password?

Having trouble logging in? No worries, it happens to the best of us! Here's how to quickly reset your password:. 1.  Go to the login page:. 2.  Click "Forgot your password?":. 3.  Enter your email address:. 4.  Check your inbox:. Still having trouble

Contact Rebalance Health

We’d love to hear from you! Drop us a line in our chatbot, give us a call at. 1-844-372-1844 or click here. For general info, email us at [email protected]. Or snail mail us at:. Rebalance Health. 1855 57th Court S, Suite 100. Boulder, CO 80301

Returns Policy

30 Day Money-Back Guarantee. We understand that your health is important, and we're here to make things easy for you. If you're not satisfied with your purchase, you have 30 days to request a refund.

Subscriptions Policy

Your membership in the Rebalance Subscription program will remain in effect until you cancel, which you may do so at any time.

How do I log into my account?

We get it - sometimes, the basics are the best place to start!  The easiest way to access your account is by having a SHOP account and clicking the login link on our site.

How do I cancel my subscription?

We understand that sometimes you might need to cancel your Rebalance Health subscription.  We're here to make the process as easy as possible!. Before you cancel:. Did you know you can modify your subscription instead?

How do I change the products I receive through my subscription?

Looking to change things up, huh? No problem. Simply log into your account, and from there, you should be able to customize. You can pause/cancel your subscription and you can add new items too. If you need any help, reach out to our team!

Can I reactivate my subscription?

Missing your Mojo? You can reactivate your subscription at anytime. Simply log into your account, find the subscription you want to resume, and select "Resume Subscription" to turn your subscription back on. If you need support, our team is always ha

How do I update my Credit Card information?

Updating Your Payment Method. At Rebalance Health, we want to make managing your payment information as easy as possible.

How do I pause or adjust my next subscription delivery date?

We get it.  Sometimes life gets in the way.  Do you need your order to ship out a bit early this month?. You can update your next shipment date by logging into your account and clicking on "Manage Next Order."